Chirrpy does not process, provide, nor facilitate refunds or exchanging of tickets without the permission of the Event Organizer. All refunds and/or exchanges are at the discretion of the Event Organizer.
Please contact the Event Organizer regarding their policy on refunds and/or exchanges.
Update: If you are exchanging a ticket within the same event at the same price point, Chirrpy will be able process it (i.e. If you bought a Saturday ticket and want to exchange it for a Sunday ticket at the same price). Please contact the Event Organizer for any exchanges.
Please contact Chirrpy Support if you have any additional questions or concerns.